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SwissStop is one of those rare companies whose obsession puts them above their peers in the industry. You see, SwissStop pads are made by a Swiss company named Rex Articoli SA. They manufacture high-tech rubber bits for industry. In fact, SwissStop brake pads are the only consumer item that they produce. Their 70 years of experience in technical compounds allows them to produce brake pads with highly tuned performance characteristics. SwissStop pads have superior stopping power, low pad-wear rates, very linear brake response, and a smooth, quiet performance. Think of them as the Assos or the SRM of brake pads. FlashPro means one thing: These are compatible with Shimano and SRAM brake pad holders. To better the performance over the previous Flash pads, the FlashPro has deeper asymmetrical grooves and a more pronounced leading edge profile. The idea is to "squeegee" away more water to improve the wet weather performance and the deeper grooves help give the pads better modulation. They increased the total pad depth with more material above the wear line -- good news for those folks that live in the high mountains. The Original Black compound is SwissStop's standard all-purpose replacement pad for aluminum rims. It's ideal if you don't use carbon rims and if you don't relish the idea of riding in the rain. Please note that they do just fine in the rain, but SwissStop makes better pads for you if you find yourself in the wet stuff on a regular basis. One order gets you 4 pads total -- enough for one bike.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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