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The original Torque Converters, Inc. turns cutting edge technology into a race winning tradition. When TCI first opened its doors in 1968, it was a modest operation dedicated to delivering high performance transmission-related parts to a small group of devout drag racing enthusiasts. From those humble beginnings in Memphis, TN, TCI has grown to be one of the largest and most technologically advanced manufacturers of high performance aftermarket drivetrain products in the world. Currently located in two large facilities in Ashland, MS, some 45 miles from parent company the COMP Performance Group, TCI continues to set trends and expand its line of quality transmission torque converter and accessory parts. The original directive, to deliver high performance racing torque converters, is still a core business for TCI. However, the need for high performance street products, including high-quality automatic transmissions, has increased dramatically, led by an eager contingent of enthusiasts who enjoy improving the performance of their street driven vehicles. Because of these changing trends, TCI business has changed considerably with 80 percent of their products targeted to street enthusiasts and 20 percent to hard-core drag and circle track racers.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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