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Product Description
Please notify us within 30 days after item received. Please obtain the RMA number & returned address for any return items. Return items MUST have all ORIGINAL packaging and accessories. We will replace items which are malfunctioning, for 30 days from the date you received. Items which have physical abuse are not covered by the warranty. Refunds are only offered for defective products reported within 7 days upon receipt. Buyers accept the responsibility to pay for return freight for any reasons. Shipping and handling charges are non-refundable at any case We maintain high standards of excellence
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without any contact. If you haven’t received item in 30 days, please contact us and we will arrange refund.
Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Welcome to our store!
We are xuan_autorpart, a professional worldwide wholesale company, with our own factory located in China. We supply many products including video game, health & beauty, phone accessories, computers accessories, camera & camcorder, car accessories, Clothing accessories, games, toys & hobbies, jewelry, antique & craftwork. High product quality,
reasonable prices, excellent customer service and a reliable credit standing is our tenet.
If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week, and we will reply you ASAP. If no response within 24 Hours, please check the spam of mail box or kindly re-send it to us.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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