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BioTherm Fluids Automotive & Industrial (AI) (formerly IceClear HD) is a biobased, ready-to-use, glycerin coolant / anti-freeze / heat transfer fluid which combines highly refined glycerin tested to ASTM D7640 and an environmentally friendly organic corrosion inhibitor package (NAP FREE; No Nitrites, Amines, or Phosphates). THIS PRODUCT DOES NOT CONTAIN ETHYLENE GLYCOL. This is simply the safest and most environmentally friendly engine coolant / antifreeze / heat transfer fluid available. BioTherm Fluids AI has been tested to ASTM D7714 (Glycerin Base Engine Coolant for Automobile and Light-Duty Service) and ASTM D7715 (Standard Specification for Fully-Formulated Glycerin Base Coolant for Heavy-Duty Engines). For industrial heat transfer purposes, we also meet ASTM D1384 (which is actually part of the above listed testing). BioTherm Fluids AI was developed for quality, safety and environmental concerns. AI is a certified USDA Biobased Product in the USDA BioPreferred Program and is NSF listed (HT2). AI is readily biodegradable, non-toxic and non-hazardous. Additionally, glycerin is considered “GRAS”, (Generally Recognized As Safe) by the FDA (Federal Food and Drug Administration).
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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