All EBC rotors are made from OE spec grey cast iron, exactly as used on new car production and as many as we have tools for are BRITISH MADE wholly in our own UK foundry. Currently EVERY SINGLE ROTOR sold in Europe and the UK is BRITISH MADE and a majority of the designs specific to the USA are also BRITISH made.The British foundry is constantly expanding its in house tooled range but EBC like every brake manufacturer ....does need occasionally to buy some rotors in from approved sources to complete ranges in overseas markets. None of our competitors will ever tell you where their rotors come from and we at EBC are as disappointed as the rest of the world that cost pressure means there is not ONE foundry left in the USA to supply such parts, other brake brands when asked about origin will just sidestep the question. When we do buy rotors in, they are specified, sampled, tested for element analysis, grain structure, tensile strength, hardness and optimum ductility and tested 100 piece by piece to be perfect for runout on this in house machine.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.