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Payment
ShippingReturns We accept payment by any of the following methods: PayPal Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner! Your order will be dispatched within 1-2 working day of receiving payment (Monday-Friday) In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Your feedback is very important to us. If you can't leave us a "5-Star" rating and a positive feedback, please contact us without hesitation before leaving feedback. We are eager to work with our customers. We believe in communication. Give us a call or send us an email, we will make things right for our buyers. Positive feedback for our buyers will be left automatically by eBay Seller Manager Pro.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.