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Centric Parts is North America's leading manufacturer and supplier of aftermarket brake and chassis components for passenger vehicles, light and medium duty trucks, fleet vehicles, high performance vehicles and race cars under the Centric, C-Tek, Posi Quiet, Fleet Performance and StopTech labels. Through its StopTech and Qualis Automotive divisions, Centric also supplies components and systems to dozens of OEM and private label customers. With an unparalleled level of research and development in North America, Centric leads the industry in brake and chassis technology innovation, having earned several patents and dozens of industry accolades along the way. The company has enjoyed solid annual growth since being founded in 2000, and now operates multiple nationwide facilities encompassing over one million square feet of office, warehouse and manufacturing space. The Centric Parts chassis program represents an evolution and expansion of the existing program at Qualis Automotive, which has been an industry leader since 2003. The rapidly expanding Centric Parts chassis program currently includes over 8,500 Centric Premium SKUs, as well as nearly 2,000 C-Tek standard chassis components.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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