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The FEBIAT Group is specialized in European heavy trucks and American truck parts. In addition to producing proudly some OEM parts, the FEBIAT also provides a wide variety of over 20 different series of parts to provide the largest selection of products to fit the needs of every customer. The FEBIAT’s products are made from the most current equipment with the highest technology to produce the highest quality all parts produced by FEBIAT are ISO9000& TUV approved. The FEBIAT is a very strong operational company and believe that success is only achieved when quality products are delivered on time to our customers demands and satisfaction .To better serve our customer, we have a throughout understanding of the automotive market, we have office in Hongkong,Germany and America to provide full service and support.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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