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In 1919, Samuel Jacoff, a tool and die maker living in Pittsfield, MA, started a hacksaw blade manufacturing business with the help and support of his wife Sarah. When fire destroyed their building in 1929, they merged with another blade maker, Great Neck Manufacturing. In 1941, they purchased a handsaw company and constructed a new plant in Mineola, NY where they remain today. By 1971, Sam and his four sons built GreatNeck in to a major force in the hand tool business by purchasing Buck Bros., a Massachusetts chisel company, and Mayes Brothers, a level company from Tennessee. They also added a plastic extrusion plant. Today, almost a century later, a third and fourth generation are carrying Samuel and Sarah’s commitment to quality and value. They have made GreatNeck a leading global supplier to the hardware, home improvement, sporting good, mass retail and automotive markets, and have distribution and manufacturing facilities around the world.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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