Questions and Answers
1. Whether it fits your car?
Please check the third photo to check if it fits your car.
2. Can't use the remote key to start engine?
Auto Car: When the car in start-up state, put the car gear in”P” or
“N” position and pull up hand-brake on, press the start button for
2 , the led inside transmitter will flash slowly. When you get off
the car, to shut down the engine and lock the car, then remote
start function is activated.
Manual Car: Step on foot brake, long press the third and the
fourth button at the same time on remote key for 4s.
3. Can't lock/unlock the car?
The brake wire is wrongly connected. the brake line is yellow, you
need to find the line when you use Test pencil to touch it , the light
will not light up but after you step on the foot brake,it can light up.
If you use test pencil to touch it, the light will light up directly, then
it isn't that one.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.