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From the manufacturer
Rutland Products Fit Your Lifestyle!
Rutland Fire Clay Company, also known as Rutland Products, has been manufacturing stove and fireplace maintenance products since 1883. Over the last 130+ years, Rutland Products has grown from a small, family-owned business in Rutland, Vermont to a well-known manufacturer within the industry. Whether your lifestyle is fast, furious, and stressful or laid back and care-free, Rutland Products offers you the opportunity to enjoy life just a bit more with our line of quality fireplace, chimney, and hearth lifestyle products, maintenance products, and accessories. Serving the needs of homeowners and professionals alike, our product line includes fire starters, creosote, and soot removers, high temperature silicone sealants, cements and mortars, stove door replacement gaskets, chimney cleaning rods and brushes, and more!
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Rutland Products Make Life FunEnhance the ambiance of your next wood fire by adding beautiful blue and green flames with Rutland Rainbow Flame Crystals! Simply shake about 1/2 cup of crystals onto a hot bed of coals or toss one of our convenient Rainbow Flame Sticks into the fire and watch the flames change colors. Use indoors or outdoors. Fun for the whole family! |
Rutland Products Make Life SafeRutland Safe Lite Fire Starter Squares are easy to light, even when wet! These fire starters are nontoxic and made of recycled wood materials and wax. No more dangerous flare-ups! Only 1 – 2 squares are needed to start a fire. These economical fire starters are great for indoor or outdoor fireplaces, wood stoves, and fire pits! |
Rutland Products Make Life EasyRutland Stove, Grill & Hearth Conditioning Glass Cleaner is a versatile cleaner that easily removes baked-on soot, creosote, carbon, and other mineral residues from glass doors of fireplace inserts and stoves. It also has countless uses around the house, including ceramic cook tops, stainless steel, chrome, porcelain, tile, fiberglass shower doors, and more! Leaves behind a thin, protective silicone layer to make the next cleaning even easier! |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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