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From the brand
Our story
How we got our start?
Since its establishment in 2018, we have been working hard to create high-quality products. Tbest has now become an industry leader in outdoor transportation and auto parts products, and is in a leading position in product quality and after-sales service.What makes our product unique?
Tbest focuses on outdoor sports and auto accessories products, covering multiple categories such as musical instruments, toys and other products. Through the establishment of a diversified product system, more and better innovative products are supplied to the market.Why we love what we do?
Tbest aims to create low-cost, high-quality products, and provide consumers with good quality and low-cost products. In the management, it takes the customer first as the philosophy, the integrity service as the purpose, and the product quality as the core.Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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