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Since our beginning, GEARWRENCH automotive specialty tools have been driven by innovation. From our first specialty tool, The model-t valve spring lifter, to our latest Ratcheting Puller, we’ve built our reputation with tools that make tough jobs easy. Most of our products have been upgraded with new improved features like dual material handles designed for a more comfortable grip or dual dipped handles on pliers providing more cushion for your hands. GEARWRENCH automotive specialty tools are proudly made with the finest components under the most stringent manufacturing guidelines. Made for everyday use – guaranteed for life. Better tools mean easier, more efficient work so we constantly evaluate automotive engineering trends allowing us to consistently improve and enhance our tools to better fit professional hands. That’s why they are the first choice for thousands of automotive technicians worldwide.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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