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Only paypal or major credits/debit cards or eCheque through paypal is accepted. ECheque payment through paypal will be pending and take 3-10 days to get clear. Hence shipping is delayed.
We will process your order within one business day (Weekends or Holidays does not apply). And ship it out from the west or east based on consignees address. Local pick-up is unavailable.
A positive feedback with 5star DSR will be highly appreciated if you are satisfied with our transaction. Return for replacement or money back is optional. Please contact us for RMA. Seller is not responsible for any labor cost, expense in a dealer store, or damage due to wrong installation.
Buyer is responsible for the returning shipping cost if ordering the wrong part, missing the original package or don’t need it anymore, and 10%restoring fee will be charged.
Any support needed or problem, please contact us prior to opening a case, leaving a neutral or negative feedback.
We devotes to providing Hi-Q parts & accessories for all types of cars, trucks, ATV, UTV& motorcycles, and offering 100% customers satisfaction for you. We will provide you the best products and service. Any needed please message us(by clicking "contact seller" in the "purchase history" section or simply click "ask a question" at the bottom of this page.) or email us. We will come back to you within 24 hours. |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.