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The Holstein brand represents a blend of advanced technological innovation and exacting European craftsmanship that stretches back over half a century. This tradition of precision engineering, rigid standards, and optimum performance guides us as we continually strive to enhance our offerings and adapt to continuing challenges in the marketplace. We enhance this tradition of quality with exceptional customer service that focuses on getting you the parts you need when you need them. Your Holstein representative is a highly trained professional who will work with you to determine your goals and exactly what you need to achieve them. Our streamlined structure and internal processes allow us to be nimble and respond quickly when our customers need extraordinary service. As an Aftermarket Manufacturer, we continue to innovate - identifying and developing new parts to have them into the supply chain well before demand booms. Holstein relies on the experience and knowledge of our staff to monitor shifts in the industry and stay ahead of the curve. Holstein parts are built to meet OEM specs for form, fit, and function, and provide an outstanding value at any level. Holstein - Parts that perform. Service that delivers.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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