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We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay. Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Notice:
1 .We do everything we can to ship your orders out as soon as possible. 2. Shipping and Handling: We process orders within one business day after the payment was clear. Items may be shipped from our warehouse in south China. Duties and taxes may apply. Please check with your country's custom and eBay policy for more information.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any
reason within 30 days from the date of purchase. 1. All returns must be pre-approved by carlitekcn2010 and have a return merchandise authorization(RMA) number. Unauthorized returns will not be accepted. 2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return. 3. We will replace the returning item with an identical item, issue a full store credit or a full refund. The sole and exclusive maximum liability to carlitekcn2010 arising from any product sold on ka-floor ebay account shall be the price of the product ordered.
1. We appreciate your business and strived to improve our customer service and our commitment to quality.
2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. 3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
Our working time: Monday to Friday, 9:00~18:00
For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days. ![]() ![]() ![]() Powered by SoldEazy On Jun-27-20 at 03:19:07 PDT, seller added the following information: |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.