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About Us
Allen Sports is dedicated to making our products simple, so you can spend more time enjoying them. We are constantly developing well designed, easy to use products that are affordable.This is our mission, our passion and our business.Allen Sports, so simple, go ride!
Our Mission
At Allen, our goal is to design and manufacture the finest bicycle carrying, parking, and storage racks available. Ever since Dick Allen started making rear mounted bicycle carriers in his garage in Lincoln, Massachusetts in 1967, our company has been committed to producing the highest quality, easiest to use racks on the market. Allen SportsĀ USA are better for two simple reasons:
1. The quality and versatility of our products ensure that Allen will be the last rack that you will ever have to buy. 2. At every price point, Allen offers better quality and value than just about anything else available.
Allen prides itself in the extremely loyal and satisfied customer base that we have developed over the years with our high quality, easy to use products. We work hard to keep our customers happy.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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