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New Advantage starters and alternators are designed for customers who demand reliability and performance. Our products are manufactured using 100% new premium parts and are tested to meet or exceed OE standards. Demand Performance Faulty units can add costs, risk, time and customer dissatisfaction to the repair job. Why chance it? Every new unit is tested prior to departing the factory. This test ensures the New Advantage unit meets or exceeds OE quality specifications. Demand Form, Fit and Function All New Advantage starters and alternators are built to meet OE Form, Fit and Function specifications. We do not substitute adapted, converted or will fit components which means that the New Advantage unit fits, it works and it's an exact replacement for the original unit.Demand Service Our world class customer service provides customers and installers with the tools to complete the job quickly, efficiently and correctly. We offer services such as toll free technical phone support, specialized catalogs, unit images, next day delivery, technical bulletins, installation and troubleshooting tips and more. If you have questions, we have the answers.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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