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Please check all the details of the vehicle before purchasing the item. Message us with your car information (VIN) to double-check fitment of product (Only Cooling Direct). Provide your vehicle with maximum cooling efficiency. All of our cooling products are designed to OEM standards for maximum fitment, performance and quality. Rigorously tested, each of our cooling products is guaranteed optimal performance. Each product comes with a 1-year manufacturer warranty (Warranty voids if the entire cooling system is not flushed prior to installation. For cooling parts (Radiators), it needs to be filled with a 50% / 50% mixture of antifreeze coolant and distilled water. Failure to follow this procedure voids all warranty.) This warranty applies to any vehicle registered in the 50 states of the U.S.A. and normally operated in the 50 states of the U.S.A. This warranty also only applies to parts installed by a certified mechanic (proof needs to be provided). In some cases, we supply one radiator to suit both the manual and automatic versions of the vehicle.)
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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