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1. We accept PayPal ONLY. Please make sure you have a valid PayPal account before bidding.
2. Payment must be made within 3 days of the auction end time. Non-Paying bidders will be reported and Un-paid problem will be issued.
1. All our stock is located in China and all shipments will originate here. Your purchase will be shipped via
regular
airmail two or three days after payment clears except those custom products.
2. We ship package via regular airmail, if you want to choose faster shipping way like EMS, DHL ..Please contact us ASAP. 3. Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer responsibility.Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
1. If you receive any damaged or defective items, we will exchange it as quickly as possible.
2. You must contact us within 7 days of delivery of the product to notify us of any defects. 3. You need to send a picture to prove the problems by using ebay's attaching files button 4. Items must be in original box and kept in good condition. 5. Buyer is responsible for return shipping cost if there isn't any problem with the product. No matter the item is free shipping or not, we pay money for the shipping.You need to cover the actual shipping cost provided by us.
1. If you have any questions, our Customer Service staffs welcome you to email us. We strive to answer all questions and resolve any problems as quickly as possible.
2. We will reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size. 3. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us. 4. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
1. If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
2. Our eBay account setup auto feedback, so eBay system gives you automatically Positive feedback back after your positive feedback left. 3. If you plan to give us a neutral/negative feedback Or open ebay/paypal case, please write to us immediately so that we can do our best to resolve your problem.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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