There's a big difference between generic, mass-merchandised oil filters and top-quality filters built to strict original-equipment standards. The generic filter has a pretty paint job and attractive packaging, but it may not even meet manufacturer warranty requirements. DENSO First Time Fit oil filters feature a heavy-duty steel case to resist distortion, dual-layer filtration media for maximum engine protection, a molded, pre-lubricated O-ring to prevent leakage, and a silicone anti-drain back valve to protect the engine against damaging wear on cold start-up. As an added bonus, DENSO filters also employ an innovative Torque Stopper case design that prevents over-tightening and simplifies installation, a great feature for do-it-yourselfers. Generic oil filters are no bargain. DENSO First Time Fit oil filters protect your precious vehicle investment. When it comes to oil filters, you can't do better than DENSO. This is why we're one of the world's premier OE oil filter suppliers. We use this world class know-how to produce our First Time Fit line. Because each oil filter is put through DENSO's rigorous manufacturing and testing process, you can be sure it meets our high standards for fit and performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.