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Bringing You The Best Value: A big advantage of being the OE supplier is knowing the latest specification changes and product enhancements. This "inside" knowledge means you get the best remanufactured part on the market that's guaranteed to fit the first time. Each DENSO First Time Fit starter and alternator goes through over 29 performance and safety checks. In addition, we use only the highest quality replacement components and OE-standard lubricants, creating the best value in the market today. For more information regarding remanufactured DENSO starters and alternators, contact your local DENSO representative. OE-standard Quality: DENSO can guarantee the quality of the product we produce because we are able to acquire cores from a variety of sources. Every core goes through a rigorous quality control process prior to being accepted for remanufacturing. If the core doesn't meet our stringent standards, it's sold to a core broker who will find a remanufacturer with lower standards. In the end, it all comes down to quality and DENSO produces the finest remanufactured parts on the market. Precision designed, performance tested, OE-standard quality - that's what the DENSO name stands for.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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