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USPS Priority Mail service within 48 Continental States (2-3 business days) No additional shipping charges to Hawaii and Puerto Rico Worldwide and Canada shipping is $35 PayPal will automatically email/update tracking# to buyer after item has been shipped ***ONLY ship to PayPal confirmed address (no exception!) Returns are permitted and must be initiated by the buyer within 14 days from delivery date. In order to return an item, you must contact us to request an Return Merchandise Authorization Number (RMA). No return package will be accepted without a valid RMA number. All non-defective, undamaged products are subject to a 15% restocking fee. For damaged or defective products, please provide pictures/evidences and notify us within 5 days upon delivery date. Buyer is subject to pay for the return shipping fee. We only accept PayPal payment. We allow 3 business days for you to submit the payment, after that, item will be re-listed. All products are covered by our warranty against defects. If an item proves to be defective, please contact us to have the product repaired or replaced. All of our products are covered by a 90-Day warranty For damaged or defective products, please provide pictures/evidences and notify us within 5 days upon delivery date. Buyer is subject to pay for the return shipping fee. |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.