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FITMENT
PayPal: We mainly accept payments via PAYPAL (USD ONLY). Credit Cards: We accept credit card payment only with PAYPAL by Clicking on PAY NOW button after a purchase and it will take you through the checkout. Payment is expected within 3 days after an auction ends. Orders will be processed and shipped out within 1-2 business days after payment has cleared. California Customers are required to pay sales tax. (CA Tax = 9.50%) Texas Customers are required to pay sales tax. (TX Tax = 8.25%) Items are shipped depending on location of the customer as well as the location of the item stock. Both TX and CA are subject to sales tax. Items may not always be in stock. If an item runs out of stock, we will try to find another supplier to ship it out for us. If we cannot, we will notify the winner by message for a different item or a full refund. Insufficient shipping information will delay the order process so please read the invoice carefully during checkout. Make sure that the shipping information is correct to avoid delays. Restocking Fee will apply for all returned items due to insufficient information.
- All return merchandise must be authorized and assigned with a RETURN AUTHORIZATION NUMBER (R.A.N) from our customer service representatives before returning a product. Contact us through the ebay messaging system during our business hours from M-F 10:00am to 6:30pm PST (Pacific Standard Time). - Merchandise return without R.A.N will not be accepted and may be subject to a restocking fee. Please write the R.A.N clearly on the packing slip to be returned with the package along with your name. Please attach a written explanation and your contact phone number with the return package. - The R.A.N does not imply replacement or refund, but only to inspect the merchandise base on your claim after its return. Please also include a photo copy of your invoice showing the invoice number (It is recommend for customer to get the package insured and a tracking number on the return) - It is the responsibility of the customer to repack the items for the return. Items will not be refunded if it is not returned in its original condition. We will not give credit or refund on any returned package that is damage due to insufficient packing or missing hardware and accessories. - All return items MUST be in brand new condition which means the item is never installed or modified and kept in the original packaging otherwise you will be subjected to a 15% restocking fee. - If an item is purchased incorrectly, it is the responsibility of the buyer to return the item. Return labels are not given to return these items. For exchanges if an item is purchased incorrectly, the buyer must return the item and pay for a reshipping fee in order to ship out a new item. If a refund is requested, the only the item cost will be refunded and may be subject to a restocking fee depending on the shipping costs. If the auction was free shipping, a 15% restocking fee will be applied. - A 15% restocking fee will be assessed on all unauthorized returns; original shipping and handling charges are not refundable. By bidding on the item, the buyer agrees to the return policy explained in this section. We specialize in aftermarket automotive car replacement parts carrying a variety of products to power, improve, or just make your ride more enjoyable. We are a distributor for affordable and quality products who sell the public. We have a very large inventory and restock constaltly to bring our products to eBay. Our feedback showers that we've been doing this for a while and work to accommodate your every needs. Please feel free to browse our listings and contact us if you have any unanswered questions. Please note it may take up to 24-48 hours before a response is received by the messaging system, but rest assured that your questions will be answered as soon as possible. Communication is very important and we will try our best to assist all our customers with any concerns. Have a question? Please do not hesitate to send us a message through the ebay messaging system or CLICK HERE and we will reply to your message. We are open from 10:00am - 6:30pm Pacific Standard Time (PST) Monday through Friday (excluding weekend and holidays). We are closed during the weekend and holidays and cannot respond to emails during those times but will respond as soon as we return. Questions are answered in the order they arrive as quickly as possilble. If you have a problem about your shipment, please email us to resolve your issues before leaving feedback. |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.