Halogen bulbs by HELLA can be relied upon for their long life and light output. Rigorous testing ensures our bulbs will stand up to the wear and tear of everyday driving. All HELLA bulbs undergo painstaking tests. The engineers in HELLA's Quality Assurance department have specified a clear requirement profile for every bulb type. Headlight bulbs, for example, are scrutinized by our engineers for their light distribution properties, using state-of-the-art light measuring equipment. Paint adhesion tests in accordance with FAKRA guidelines (German Association of Automotive Experts), vibration and shock tests in line with IEC requirements, geometry measurements, light flux and power measurements as well as service life tests guarantee that you receive perfect quality. These and further tests are carried out by HELLA's quality assurance engineers. All HELLA quality bulbs fulfill this performance spectrum.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.