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Celebrating nearly 30 years of innovation, INNOVA brings state-of-the-art equipment to customers’ hands. Automotive data is becoming increasingly complex, with more and more advanced knowledge necessary to properly diagnose your vehicle. INNOVA successfully makes the tools you need for that task. They’re able to blend advanced technology with user-friendly interfaces, making them perfect for both the professional tech in the bay and the DIYer at home. INNOVA’s 5030 Pro CarScan Code Reader is specially designed for most OBD2 vehicles. This covers a wide range of automobiles, from foreign or domestic 1996 and newer OBD2 cars, light trucks, SUVs, and/or hybrids. Its ease of use and readable screen helps you diagnose those pesky codes quickly and efficiently, while the on-screen DTC severity helps triage when those repairs will need to be done. It also has INNOVA’s database to pull from, one of the largest correlated, cloud-based automotive diagnostic databases known to exist. By using the 5030, you can read and clear a wide variety of codes: check engine lights, ABS (brake) readings, and SRS (airbag) codes. It’s a great first step in the diagnosis process for your vehicle, and the knowledge you learn could potentially save you time and labor during the repair process. INNOVA’s 5030 also comes with the ability to look at emissions test readiness, giving you the heads-up through the red, yellow, and green lights whether you’ll need repair work before your mandatory check. Precision and accuracy are of utmost importance with your tools. INNOVA’s are delivered to you after passing through rigorous testing in their on-site, state-of-the-art facilities. It doesn’t get to your hands until it passes through checks and approvals of fellow engineers and technicians. And with US-based ASE certified customer service through calls/emails/chat, you’re never far away from assistance.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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