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Maxtrac Suspension was founded in November 2010, right in the midst of America's recession. We decided with the experience and knowledge that the team had built up over the years, we could build something that was a little more than a hole-in-the-wall generic parts dealer. We had the ability to bring price-competitive suspension components to the market, while still providing top notch quality on everything we make here in house at our facility in Anaheim, CA. We find ourselves among the very few manufacturers that are able to provide all 3 types of suspension modifications on the market; lowering, leveling, and lifting. Our large line of lowered and lifted knuckles / spindles provide the cornerstone to many of our kits, providing true stock ride quality and comfort. With these ultra-durable, bulletproof products, it allows you to get any height you want from 3-7?, depending on what you want to throw in the mix. While leveling kits have been on the market for a while, we feel ours are of significant quality to boast about. Maxtrac Suspension manufacturers all of our strut spacer leveling kits here in house, by hand. The kits are powder coated down the street, and boxed ready for shipment in our warehouse. This aligns with our dedication to top quality parts that you can trust, and keeping the parts at a price you can afford.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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