Over the many years PEC Australia has been trading online we have built a reputation which insures customers come back to us again and again.

With an ever expanding range of products we insure we test and get to know each product before we offer it to you our customers.

We hope you enjoy your experience shopping with us and look forward to seeing you back again soon.

PEC Australia

• All shipping details are provided in the listings, please insure you have read them prior to making a purchase.
• Take note of the delivery method, handling time and expected delivery date. Please be aware the delivery date does not take into account rural or country locations.
• We provide a tracking number for your security and peace of mind.
• If you have not received goods please contact us as soon as you can so we can have this looked into with the postal service provider.
• PEC always aims to supply as advertised however at times certain brands become out of stock for a period of time and in this case we will supply the same product but of a different brand. This will be of equal build quality and performance.

12 Month Australian Warranty:

Unless otherwise stated, products listed and sold by PEC Australia come with a 12 month warranty. This warranty is given by PEC Australia Pty Ltd (ABN: 64164787722) This warranty is applied only to products listed and sold by PEC Australia.

Warranty given by PEC Australia cannot be excluded under the Australian Consumer Law. As a consumer, you are entitled to a full refund or replacement or repair for a major failure which has been confirmed by us. Partial refund agreed by consumer may be less than the purchase price is also deemed to have completed the claim.

Make the claim:

Preferably, you can contact us via eBay message or send us an email. When a claim is received, our customer service team will consider each claim on a case by case basis and if required, photo of proof may be requested by us to complete the claim. In the event where PEC Australia requires faulty products to be sent back to us, we will pay for the return postage fees. We are committed to a very high level of customer service and your full satisfaction so please contact prior to leaving any unnecessary feedback.

Warranty period commences on the date the payment is fully received by PEC Australia. Please retain your receipt as proof of purchase incase you need to make a claim.

PEC Australia will not provide a refund, replacement,exchange or resend under these conditions:

• Product was damaged by using it in a way it was not intended to be.
• Product was stolen or damaged due to wear and tear.
• You have had the defect made known to you before you purchased the product.
• You changed your mind and wish to return used,unsalable products which is free from manufacturing defects or faults.
• Claimed product/s are found to be in good working order.
• Faulty products returned in exchange for a higher value product.

If any returned goods are found to be in good working order, PEC Australia reserves the right to seek reimbursement for any costs incurred by us in relation to such goods. In such event, we may hold your goods until payment is received.

Most importantly we are here to insure that you are 100% satisfied with your purchase!

Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages

Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages by clicking here, we will get back to you shortly