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All of our listings requires immediate payment by PayPal. PayPal allows you to securely make payment by all major credit cards or your bank account. Once we have received your payment we will immediately process your order for fulfillment. All products sold are in stock. We will efficiently process your order the same day it is received. 99% of all orders are handed to the shipping carrier within 24 hours, excluding weekends and holidays. You will receive a notification email when the order has been shipped. Every shipment will have a tracking number. We are happy to honor a 60-day money back guarantee. Buy with confidence knowing that we stand behind our product offering 100%. Just return your order in the same condition that you received it and in the original packaging. We will process your return immediately and a full refund will be issued, including sales tax paid. We remain your point of contact until the end of the manufacturer warranty period. We offer a warranty period of at least 1 year. Many manufacturers have longer warranty periods and we have also negotiated extended warranty periods. The conditions of the warranty may differ depending on the manufacturer, but generally if you find the part defective that is not the result of normal wear and tear or installation error, we will arrange for the return and replacement of the part. The warranty is limited to the part replacement; no reimbursement will be made for incurred labor costs or other expenses. |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.