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From the manufacturer
Built for the Long Haul
Quality-Built 100% brand new alternators are engineered to meet strict OE durability and performance standards. These units utilize all new upgraded components and are manufactured in ISO/TS 16949 Certified facilities, following stringent engineering and manufacturing processes.
Rotor
QB new alternator rotors are checked for proper alloy silicon steel in the lamination and pole pieces. Quality copper with high temp polymer coating are used in the stator and rotor coil. The correct air-gap between the rotor and stator is checked ensuring maximum output and performance.
Brushes
QB new alternators use only high quality materials with proper copper-to-carbon composition, and are tested for surface and core hardness to ensure a longer lasting unit.
Bearings
QB bearings are selected to meet exacting specifications. Made from high quality steel and packed with extreme-temp lubricant, each bearing has a double groove seal to prevent grease leakage that results in quiet operation even under extreme conditions.
Rectifier
The rectifier is constantly subjected to extreme heat and thermo-cycling. QB New Alternators uses high amperage press fit diodes where available with greater surface area to allow faster heat dissipation resulting in a more durable unit.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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