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The Shell ROTELLA brand is excited to offer a complete product line of ELC and Fully Formulated engine coolants, designed to deliver: 1. Protection against overheating – Excellent heat transfer properties allow heat to transfer more effectively, protect against freeze and boil-over and help keep engines running cool 2. Corrosion protection – Corrosion inhibitor technology protects metals against all forms of corrosion 3. Maintenance savings – Technology helps extend coolant life and prolong the life of seals, hoses and other cooling system components – helping reduce overall maintenance costs ELCs are designed to go 600,000 on-highway miles (and beyond with proper monitoring) and provide overall reduction in cooling system maintenance. ELCs also offer complete cooling system component protection by helping to reduce water-pump failures, hard-water-scale deposits and silicate gel (the green goo you sometimes see). We understand consumers’ challenges and have designed a product portfolio to help make maintenance needs easier.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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