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TouchUpDirect is the world's first and only source for environmentally friendly, original factory quality, do-it-yourself touch-up paint. All of our products are designed to allow you to instantly make your vehicle look great, protect it from harsh, outdoor elements, and add value to it. TouchUpDirect is the only company dedicated to bringing you eco-friendly touch up paint that has the perfect factory match and superior quality. We formulate our colors in the latest waterborne technology that is the same type of paint with which your newer vehicle is painted at the factory. For older vehicles, we have specially created a low-VOC urethane that is still environmentally friendly, yet is also the same type of paint that your vehicle was painted with from the factory. By using the same formula of paint with which your car was originally painted, we can guarantee color accuracy and factory quality so that you will have a successful paint repair. Why use TouchUpDirect? Because your vehicle deserves the best! TouchUpDirect offers a full range of premium touch-up products which includes pens, jars, aerosols and professional sizes all available here on Amazon. TouchUpDirect has the world's best touch up paint. Period.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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