Every chassis part we produce meets stringent vehicle manufacturer (VM) quality standards. Our OE experience and technical know-how enables us to design, develop and manufacture aftermarket parts which work in harmony with each other, and within the system. This means you get a part which fits and works perfectly – first time, every time. Our tie-rod ends use a two-seat design as standard, which means there is no need for a spring, which will extend the life of the part. A 24-hour Salt Spray Test means that they can be trusted at all times, but to be sure we also perform Dynamic and Elasticity Tests as well. TRW Tie Rod Assemblies are all adjustable to the needs of each individual chassis, and with a large selection, we even provide a full OE standard repair kit to go with them.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.