About Us
What is Midwest Aftermarket?
It's that feeling you get when you rev up that engine. It's the first time you got behind the wheel for an epic road trip. It's that warm glow behind your eyes after you've taken that first shot on your 21st birthday. It's the look in your dog's eyes when you blame that silent but deadly one on him. It's the joy you felt on Christmas morning opening up that big present, only this time you get all of these experiences and more each and every time you visit the Midwest Aftermarket website to order that badass new part for your truck or Jeep. What is Midwest Aftermarket? you ask. It's friends. It's family. It's a community of aftermarket enthusiasts just like you, with inside jokes and easter eggs to boot. You might as well ask what Midwest Aftermarket isn't. To that, I tell you, we aren't that faceless corporate entity that offers deep discounts at the expense of the American Worker. We aren't big business, outsourcing customer service overseas. We aren't your boss... unless if your boss is a massive Star Wars fan who thinks he's pretty darn good at ping-pong and will challenge you to a match at five minutes to closing time that then turns into an epic showdown of athletics unlike anything you've ever seen or believed could exist, cause then, yeah... that is us, actually.
Payment
We take PayPal and most major credit cards. We regret to inform all repeat customers that we are no longer permitted to use the bartering system when working out payment. All our homes are overcrowded with chickens and various livestock already. So we gotta take legal tender from now on. We're sure you understand, though we feel your disappointment.
When you choose the Buy It Now option, as soon as you pay, we start processing your order to strive to get it out by the end of the next business day. We're a top-rated eBay store, with over 5 years of great service to the automotive enthusiast community. Give us your money; we'll send you the product in the listing--fast!
Should you require further assistance, we highly recommend getting in touch with us personally so that we can make your buying experience as easy and painless as possible. Google us. Do your research. Shop with confidence. Buy from Midwest Aftermarket.
Shipping
We ship fast via all the major logistics routes, including UPS, FedEx, and USPS. If you have a particularly preference, just reach out to us, and we?ll do our best to accommodate you. An additional charge may apply for particular shipping options. Personally, I prefer pony express, but these days it just isn?t as cost effective as it once was. Shucks!
You won't have to sign for your package unless it is a Freight Shipment or you specifically request it, cause the worst thing ever is missing a package and having to go pick it up somewhere that isn't your home. Am I right? But if you're concerned about package pirates and the like, we completely understand. Just let us know, and we'll require a signature.
Again, ALL Freight Shipments must have a signature required upon delivery, so if you're buying something that is so large it must ship Freight, make sure someone will be at the address to sign for your sweet new part.
If you're paying using PayPal we are required to ship to the verified PayPal shipping address, so make sure dat address is up-to-date, ya'll! And if we're shipping internationally, out of the States, as they say, we, Midwest Aftermarket, are not liable for any Duties and/or Tax charges that might occur from shipping across international borders.
You have been disclaimed! Also, if you have any questions, just hit us up, and a friendly customer service rep will clear it all up for you.
Returns
We pride ourselves in making sure you the customer receive the right part, get it fast, and that it arrives in perfect condition. Should you need to return a product purchased in the last 90 days, we will gladly make it right. Make sure you still have the original packaging. Also, we are unable to accept any returns on installed products, so inspect the part before you install it just in case.
All returns may be subject to up to a 25% restocking fee to help keep us all honest. And make sure to contact us BEFORE you send the part back so you can get an RMA number. We cover all return shipping via UPS and/or FedEx because we value you as a customer and want to make sure you get the right part for your vehicle.
We cannot accept a returned item unless it has an RMA issued for it, and we will not issue a refund until the product has been received and reviewed by us. Now that all the technical dets are out of the way, should you have any issues, just reach out to us. We'll do our very best to make it right.
Feedback
Here at Midwest Aftermarket, we always strive for customer satisfaction above all things. That means if you aren't happy about the item you purchased, we make it our personal mission to find a way to make you happy or else my dog's name isn't Walt.
You can look it up on our website, by the way. His name is Walt, and we mean it--every last letter of it.
So before you go leave a negative comment or give out any one star reviews or complain to your significant other (who is likely tired of hearing about it already) that the product you ordered from Midwest Aftermarket wasn't up to snuff, please reach out to us. Let us earn your trust and your five star review.
Because we aren't just about the single sale here. We don't wanna just hit it and quit it, as a famous rapper once said. No, no, no. We're in it for the long haul, baby. And communication is key.
So should you have any questions or issues about your order, don't hesitate to pick up that phone or shoot us an email or private message. We're here for you. We're your friendly local aftermarket shop. We're just online and available to sell you stuff 24/7.
We want you to consider us friends, and our friends always get the best deals on aftermarket parts. So what do ya say? Do you wanna be our friend? Hit us up if you run into any issues at all, and we?ll make it right.