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-You have 7 day to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are NO EXCEPTIONS!-All Returned items Must Be in the original packaging and you MUST PROVIDE us with the shipping tracking number,specific reason for the return,and your ebay ID.-We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included,AFTER BOTH Buyer and Seller cancel the transaction form ebay.OR,you may choose to have a replacement.-Return shipping is to be paid by the Buyer.
Our working time:
Beijing time:Monday to Saturday 8:00 am to 5:00 We do not work holidays in China If you send email to us,In our working hours will be resumed within 48 hours. If you we are not satisfied with the product or service,please contact me and don't give us negative or natural feedback,We must give you a satisfactory solution |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.