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Shipping: We will ship your order as soon as prossible. As international shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
***Our prices do NOT include any customs duty or tax.
You are responsible for customs duty or tax.
For example, package value above US$25.00 will be charged tariff in United Kingdom.
Please check your local Customs Regulations before buying.
Brazil Customer Note:
Please provide us your Tax File Number [ CNPJ No. (or CPF No.) ] when you make payment.
All products have been checked and packaged in good condition before dispatch.
In case the item is defective, please inform us within 14 days of receipt, we will do our best to help you.
If you have any enquiries, please contact us through eBay Message (No dispute, No Negative Feedback, No Neutral Feedback).
Nothing cannot be resolved, just contact us !
Our goal is 100% positive feedback & harmony from our valued customers.
If you have any enquiries, please contact us through eBay.
We will assist you in any way possible and aim to answer all emails within 1 business days.
Please contact us before leaving any Neutral or Negative feedback or Open Dispute/Return Request, of you are not satisfactory your item.
We do our best to resolve any problems.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.