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From the manufacturer
Why Do Original Window Regulators Fail?
Power window regulators can fail for a number of reasons, including excessive wear of mechanical pieces, rust and corrosion.
In some models, poor-quality plastic parts become brittle and break, and poorly designed components bend and twist over time.
Why Are Dorman Window Regulators Better?
Dorman was one of the first companies to provide window regulators to the automotive aftermarket more than 15 years ago, and we've since become experts at making these replacement parts effective and reliable.
Our engineers examine why window regulators from the original manufacturers fail, and then find solutions for those failure-prone designs. When you see one of our parts with an OE FIX label, that means we found a common problem with an original equipment maker's design, and implemented a creative solution to make the part more reliable or easier to install.
We also have advanced technological capabilities that allow us to integrate increasingly complex technologies into our motors, including printed circuit integration and embedded software engineering.
And we test all of our regulators on actual doors from real-world car models, running them through thousands of cycles, examining everything from how long they hold up to how fast they go up and down. This is the expertise, innovation and quality assurance you can expect from Dorman Window Regulators.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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