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From the manufacturer
The Genie Company
Genie is one of America's best known and trusted consumer brand names in the garage door opener industry. The company has an illustrious history that underscores its commitment to innovation. Millions of our products are in use today throughout North America. Dependability, high quality and nationwide service are just a few reasons to choose Genie branded garage door openers.
Genie Perfect Stop Parking System
If you have trouble judging where to stop in your garage to allow clearance for the door, the Perfect Stop Parking System is the solution to your worries. No more getting in and out of your car to see how much more space you have! With the easy-to-install system, just drive forward in your garage until the yellow ball touches the windshield, and you’ll know you’re parked at the same distance every time you enter your garage.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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