When your customers want the very best for their vehicles, give them Genuine Parts. They're the original equipment for Ford, Lincoln and Mercury vehicles and help restore new-vehicle-like performance and reliability. Plus, all Genuine Parts are backed by Ford Motor Company and built with the engineering expertise that can only come from a manufacturer with over 100 years of experience. 100 percent correct fitment the first time, helping to reduce vehicle downtime and comebacks. Ford OE products are design with excellence that promote product integrity and customer satisfaction. Manufactured with the right lengths and widths to replace OE belts, they are the only belts recommended by Ford Motor Company. They are the only parts proven during the vehicle development process to deliver the intended level of protection as a whole system.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.