U.S. DOMESTIC: Free Shipping (FedEx/UPS/USPS)
PO, APO, PR. AK, HI, GU, VI, MP: Please feel free to contact us

FEDEX/UPS GROUND:
Regular size items (over 2 lbs.) to U.S. Domestic & Canada.

• Delivery time to U.S. Domestic: 3-7 business days.
• Delivery time to Canada: 7-14 business days.
• Tracking number is available.

USPS FIRST CLASS MAIL:
Small size items (under 1 lb.) to U.S. Domestic.

• Delivery time to U.S. Domestic: 3-7 business days.
• Delivery confirmation number is available.

USPS PRIORITY MAIL:
Regular size items (over 1 lb.) to U.S. Domestic & PR, HI, AK, GU, VI, APO, FPO, PO.

• Delivery time to U.S. Domestic & Special Areas: 3-7 business days.
• Delivery confirmation number is available.

USPS FIRST CLASS INTERNATIONAL MAIL:
Small size items (under 4 lbs.) to Worldwide.

• Delivery time to Worldwide: 11-15 business days.
• Tracking number is not included.

USPS PRIORITY INTERNATIONAL MAIL:
Regular size items to Worldwide.

• Delivery time to Worldwide: 6-10 business days.
• Delivery confirmation number is available.

FEDEX/UPS INTERNATIONAL MAIL:
Regular size items to Worldwide.

• Delivery time to Worldwide: 3-7 business days.
• Tracking number is not included.
• Brokerage fee is not included. Customer need to pay Customer Duty fee & Brokerage fee.

PAYMENT METHODS ACCEPT:

• Sale tax is applied/required to all California shipment.
• If you are iterested in multiple items from us. Feel free to e-mail us about combine shipping & handling fee
• We accept PayPal & e-Check (will be held until cleared)
• PayPal: For confirmed address only. We only ship to PayPal confirmed address.
• Please do not use the PayPal note field to indicate us to ship to other address. The note there will not be read. If you want to change the shipping address, please contact us by e-mail.
• Payment muse be received within 10 days as Auction ended or order might be delayed or cancelled.
• All shipment will ship by UPS, FedEx OR USPS.
• All items will ship within 3 business days after payment verified, please allow up to 7 business days for delivery.
• All shipment are made via UPS, FedEx OR USPS. Either by USPS First Class Mail, USPS Priority Mail, UPS/FedEx Ground depending on the types of products purchased.
• We will ship items over 3 lbs. with FedEx/UPS to U.S. Domestic & Canada. Buyers outside U.S. (except Canada) are responsible for any Brokerage fees charged by FedEx/UPS.
• Canada & International Customer Please Note: Canadian Government might charge a Duty Tax (Brokerage fees). This is not charged by our company and we are not respoonsible for this Brokerage fees. Other International Customer are responsible for Duties and Taxes. If you have any question regarding why you are being charged this fee. Please refer to your Goverment official website. Brokerage fee varies upon the value of the product, for rate iformation, please refer to FedEx/UPS.

• All items must be paid within 10 days, or an unpaid item notification will be filled, and item will not guaranteed in stock.
• We highly recommend professional installation for all products, installation instructions are not included in some products. If item is claimed as not fit, professional proof is required.
• All sales are final, no refund is available if customers buy the wrong item. We will exchange items only if the item is found defective on arrival or incorrect item was shipped. Please give us a reasonable amount of time for the exchange process.
• In case the item is back order, we will inform our customers about the approximate wait time. if customers do not want to wait, we will offer full refund and close the Auction.
• Please bid responsibly, winning bid notification will be sent to buyer automatically after Auction ended.
• We reserve the right to file non-paying bidder alert if payment is not received within 10 days after Auction ended.
• After we receive your payment, we will process and ship out your order within 3 business days except weekend or holiday.
• Please contact us if you can not receive the item after 3 weeks by e-mail. We will contact the UPS. FedEx or USPS. If they confirms the parcel lost, we will send the item to you again.

• Since all our products are sold as brand new, all damaged products are considered dange during transit. If you received a damaged or broken item, please contact us first so we can help you with the claim and the replacement shipping. Our customer representative will guide you step by step for the exchange process.
• If item is found defective upon arrival, we will help to do an unsurance claim only if customer can provide pictures through e-mail to show the defective part. We will not resend product before we get a confirmation from insurance claim or the returned item from customer. Please inspect products upon arrival, no claim will be honored 7 days after delivery. No return will be accepted 30 days after delivery.
• Please contact us if item is found defective or wrong item. We will work with you to resolve the problem.
• Any returned package without contacting us about the situation will be put on hold until we got more information.
• All return item must be brand new condition & RMA number issue by our company which means the item is never installed and kept in the original packaging.
• Once the RMA number is issued, the buyer will have 30 days to return the item, if any item that is return after 30 days, the item is subject for rejection. If the item is returned without an RMA number.
• We will responsible for pre-paid return shipping label if the item is damaged, broken or wrong item. And you can take the item to the UPS/FedEx drop off location to return the item to us. Once the item is back to us, we will exchange the perfect item to the customer and we will pay for the reshipping fee as well.
• If customer believes that the item does not fit your car, we highly recommended our customer to go the professional installation or get more information about how the item does not fit. We might need some pictures to prove to us how the item does not fit. If there is enough proof that the item does not fir your vechicle, we will be responsible for the return shipping fee and full refund will be issued to the buyer.

• Our office hours are Monday - Friday 11:00PM - 7:00PM PST / 2:00PM - 10:00PM ET, we do not answer any e-mails on weekends, and we will reply all e-mails in the order it was receive.
• All e-mail take us around 24 hours to respond to any e-mail. We are close during the weekends and we do not answer any e-mails during that time.
• At times we did received comments from buyers that they have not received our e-mail, reason for those are that some e-mail do get into the spam mail box, so to better assist our customer, please use the "contact seller" on your Auction page, and we will answer your questions thru eBay message system.
• Negative feedback will not help resolve any problems you have, please contact us via e-mail before leaving a negative feedback, our customer service will make best effort to help you with the issures.
• Please keep the item number OF the exact Auction, so that every time when you contact us, you can go from there, and the information needed will be contained on the message title.
• We strive for five star service in our descriptions, communication, shipping time & costs. We know you have many choices on eBay, and are most appreciative that you have chosen to shop with us.
• You can bid and purchase with confidence, as we are not satisfied until you are satisfied with you purchase! If you are not satisfied, please let us know so we can make it right. As you can see from our feedback, we take great pride in our packing and prompt shipping. We use biogradeable packing peanuts, and the best quality materials. Whenever possible we commit to shipping within 48 hours of receipt of your payment, and do not charge any additional shipping or handling fee.