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Building upon a foundation of premium full-line programs established under NGK ignition and NTK oxygen sensor products, NTK’s expansion to technical sensors is part of our ongoing commitment to streamline product types and increase coverage under one premium brand: NTK, The Sensor Specialist . NTK manufactures sensors in ISO 14001, TS 16949 and TS 17025-certified facilities, ensuring a quality that meets or exceeds OE specifications. NTK sensors undergo extreme test conditions that include vibration, thermal shock, vibration and OBD verification on vehicle testing. Engineers at NGK Spark Plugs (U. S. A), work with an experienced team of in-house technical sensor specialists to identify faults in OE sensor designs and applications, providing industry-leading sensor solutions. By thoroughly investigating sensor-related repairs and conducting case studies, NTK engineers continually develop technical sensors to prevent common repair problems found in OE parts.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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