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FAQ
Q: How can I send my car info to you?
A: Please leave us a note with the Year, Make, Model, Body Type and Shade % during checkout. We cannot ship your order without the required information.
Q: If I own a pickup truck, what info I need to provide?
A: Please leave us a note with the Year, Make, Model, Cab Type (Reg, Extended or Crew), How many pieces rear windshield is (One Solid, 3 manual, 3 electric or other) and Shade % you prefer also.
Q: Do you offer sunroof or sun strip?
A: Yes, we do! But for sunroof or sun strip, you need to send us a message to check out if we have template for your vehicle first.
Q: Can I return it? A: Yes! We accept returns in 30 days, but the return item must be in its original condition; otherwise full refund may not be available. Buyer pays the return shipping. Q: Can I return the item after I have peeled off/applied on my vehicle? A: Once any film has been removed from the liner or any installation attempt has begun, the return policy is voided. Full refund will be not available if the tint has been used. Please return the item in its original condition.
Q: What shall I do if the tint is damaged when I receive it?
A: Film received damaged, or incorrect, please feel free to contact us before separating any film from the liner. Photos may be required to verify. Once any film has been removed from the liner or any installation attempt has begun the return policy is voided. All window film is very delicate and must be handled with care.
Q: What is the legal limit? A: Please check your state tint laws. You can customize different shade% on each window for free and we will send the shade% you request but we are not responsible for any consequences caused. Q: What if there is no template available for my car? A: Our computer cutting system has templates available for most models from 1990 to Now. In very few cases when we do not have the template for your car, You can cancel the order and get a full refund. Q: Are there any instructions on how to install precut tint? A: Yes. The installation instructions included with this kit must be explicitly followed to avoid damaging the precut tint pattern. Not following the instructions will result in the precut tint pattern tearing, creasing, bubbling, peeling, and/or scratching. There are many installation videos on Youtube for you to learn how to install precut tint also.
Q: Is it hard to install?
A: It is easier to install precut tint than regular tint rolls. Please take a look at Youtube videos "How To Install Pre Cut Tint " if you have time, help a lot. WE ARE NOT RESPONSIBLE FOR ANY INSTALLATION PROBLEMS. |
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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