Racepak LLC was founded in 1985 by Spencer Eisenbarth and Ron Armstrong, originally as Racepak and its parent company, Competition Systems, Incorporated (CSI). Both men were engineers with strong backgrounds in electrical and mechanical applications, and both had an interest in motor sports. Through an earlier joint effort aimed at obtaining data for the improvement of the Unlimited Hydroplane that Armstrong was piloting at the time, both men realized the need for onboard data acquisition equipment. Their respective backgrounds qualified them to develop such equipment, but the major task that needed to be overcome was in designing and building a data recorder that could survive in the unfriendly world of race vehicles. That challenge became the initial goal that led to the formation of Competition Systems, Inc. The continued success of Racepak has allowed CSI to grow. In the years that have followed Eisenbarth and Armstrong have quietly guided CSI into a strong presence in many forms of motor sports.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.