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Snappin Turtle's commitment to quality starts with the use of 12,000 lb 2" wide super soft webbing for our 10,000 lb products (not 10K web like our competitors) and an 11,000 lb ratchet. When you buy an assembly rated for 10K, you can be sure we stand behind it. Tying down your bike, quad, or a pit cart that rides next to your race car in the trailer? Our 1" wide webbing products are made with an unbelievably strong 6,000 lb rated webbing. This super strong rated webbing adds years of life to our tie downs when compared to our competitors. Even the thread used in all our products is sized up for extra durability.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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